Last updated: September 22, 2026
Best Advantage Plans wants everyone, including people with disabilities and older adults, to be able to use our website and services easily.
Our goal
We aim for our website to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.
What we’ve done
- Body text is at least 18 pixels, and colors are chosen to meet contrast guidelines.
- You can zoom the page up to 200% without losing content.
- All features can be used with a keyboard, with a clearly visible focus outline.
- Form fields have visible labels, and error messages are written out in text.
- Images have text alternatives, and decorative images are hidden from screen readers.
- Animations are reduced or turned off if you’ve set your device to reduce motion.
- Phone numbers can be tapped to call, and a TTY number is listed on every page.
Known limitations
Some third-party tools on our website, such as the services used to record consent on our forms, are outside our control and may not fully meet these guidelines.
Need help or found a problem?
If you have trouble using any part of our website, or you need information in a different format, please contact us. We’ll do our best to help.
- Phone: 1-888-592-0758 (TTY: +1 877-486-2048), Mon–Fri, 8 a.m.–6 p.m. ET
- Email: support@bestadvantageplans.com
- Mail: Best Advantage Plans, 2810 N Church Street, Wilmington, DE 19802
- Online: support form
We aim to respond to accessibility feedback within 5 to 15 business days.